Privacy Policy

1. INFORMATION WE COLLECT

We may collect the following information when you interact with our website or contact us:

• Full Name
• Company Name
• Email Address
• Phone / WhatsApp Number
• Country and Location Information
• Product Requirements and Inquiry Details
• Website Usage Information (such as browser type, pages visited, and interaction data)

2. HOW WE USE YOUR INFORMATION

The information collected may be used to:

• Respond to inquiries and quotation requests
• Provide product information, catalogs, and business proposals
• Process orders and customer service requests
• Improve our products, services, and website experience
• Communicate updates regarding products, exhibitions, and business opportunities
• Maintain business records and compliance requirements

3. INFORMATION SHARING

Zenvira Atelier does not sell, rent, or trade personal information to third parties.

Information may be shared only when necessary with:

• Logistics and shipping partners
• Payment and banking institutions
• Government authorities when legally required
• Service providers assisting in website operations

All such parties are expected to maintain appropriate confidentiality standards.

4. INTERNATIONAL COMMUNICATIONS

As an export-oriented business, Zenvira Atelier may communicate with customers, distributors, designers, architects, retailers, and business partners located in different countries.

By submitting information through our website, you consent to such business communications.

5. DATA SECURITY

We implement reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your data, no online transmission or storage method can be guaranteed to be 100% secure.

6. COOKIES & WEBSITE ANALYTICS

Our website may use cookies and analytics tools to improve user experience and website performance.

Cookies may help us:

• Understand visitor behavior
• Improve website functionality
• Enhance user experience
• Measure website traffic and engagement

Users may choose to disable cookies through their browser settings.

7. THIRD-PARTY LINKS

Our website may contain links to third-party websites, social media platforms, or external resources. Zenvira Atelier is not responsible for the privacy practices or content of such external websites.

8. MARKETING COMMUNICATIONS

If you voluntarily submit your contact information, we may occasionally send:

• Product updates
• New collection announcements
• Exhibition participation updates
• Business opportunities and promotional communications

You may opt out of such communications at any time.

9. YOUR RIGHTS

You may request to:

• Access your personal information
• Correct inaccurate information
• Update contact details
• Request deletion of information where legally permissible

Requests may be submitted through the contact information provided below.

10. CHANGES TO THIS PRIVACY POLICY

Zenvira Atelier reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.